Frequently asked questions by our customers

You can store most household and business goods in one of our secure units. We offer a wide range of unit sizes to suit most needs, so we have a unit for you. If you aren’t sure what size of unit is best for you, have a look at our size estimator or contact one of our friendly team members.

Prohibited items such as living animals, food items, firearms, anything flammable or illegal. Ensure you clean all your furniture and ensure nothing is damp or may attract pests before moving it into your unit. If you are unsure of the type of storage we offer, contact one of our team members.

Our entire facility features 24/7 security measures to ensure the safety and protection of your belongings. As well as personalised pin codes, individually alarmed units, on site resident manager, automatic lighting and 24 hour video camera surveillance, Jim’s also have 24 hour computerised back to base security monitoring, every day of the year.

If you’re not sure on how much storage space you need, call one of our friendly team members or use our online space estimator. If you want to store something that isn’t being offered as an option, you can give us a call or pop into our facility to see if we have a solution for you.

At Jim’s Self Storage you control access to your unit. Your storage unit is locked with your own padlock ensuring that only you have access to your goods. Padlocks are available for sale in our office. We have also fitted our facility with the latest security technology for added protection.

We offer insurance for our customers at affordable and competitive rates.  Although we have taken the utmost precautions, if it’s worth storing, it’s worth insuring.  This is why we offer a range of insurance options, depending on how much the items you are storing are worth.

Yes. We have a fully stocked box shop selling all the products you need for your move. Even if you don’t need a storage unit our box shop is there to help you with everything from spring cleaning to full scale renovations.