Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

Rosemary went over & above what I would deem good customer service.
She assisted me through what was a very difficult process for me to navigate at the time & provided me with a perfect solution to my storage requirements. I can't thank you enough for your assistance. Regards Mike.
Mike J. Avatar
Mike J.
Rosemary and her staff were just amazing, friendly and very helpful to deal with. The facility's clean, well-lit and also has 24 hour access. I really couldn't recommend Jim's Self Storage in Williamstown highly enough.
Kerry S. Avatar
Kerry S.
Staff were very helpful & all should put in for pay rise & extra holiday time because they deserve it! If ever I need storage I won't go past Jim's self storage places? (Williamstown especially) Hard to get such courtesy & helpful assistance these days, Thank you Williamstown Jim's Storage Staff Respectfully
Marty1904
Smarty M. Avatar
Smarty M.
Really top-notch customer service. Everything was made to be super easy and the security is Excellent. Customer service was there whenever I needed them - Stephen thankyou! I couldn’t recommend this place more highly. I would definitely use them again.
Cara D. Avatar
Cara D.
The staff at Jim's Self Storage are very helpful and understanding when it comes to moving house and self storage. I had to change my plans a couple of times and nothing was too much trouble for the team members and for that I am extremely grateful. I highly recommend Jim's Self Storage for all of your storage needs.
Christine H. Avatar
Christine H.
Professional. Great service. Clean storage spaces. Highly recommend.
Slaven D. Avatar
Slaven D.
If you looking for a place to store this is the place! Look no further... Great service!
Celio S. Avatar
Celio S.
Stephen and Rosemary are some of the loveliest and most helpful people you’ll come across. Couldn’t be happier with how they’ve looked after me, even trying to work out ways I could save money by consolidating my two units into one unit that would cost less money. They are absolute legends.
Alex B. Avatar
Alex B.
After my Son passed I had nowhere to store his belongings til I went online and found "Jim Self Storage" Williamstown. The staff is very friendly and helpful and I would have no hesitation in recommending the Storage to you (Public) as I'm sure others that use them would. Didn't have to worry about anything everything was quite Safe and in a clean environment you could go in at their hours anytime of the week and weekends. Satisfied Storer. Thank you
Elizabeth M. Avatar
Elizabeth M.
Jim’s self storage Williams town is a professional friendly and helpful place to store your belongings,
They went above and beyond for me, helping me co-ordinate removalists while I was working fifo with no reception.
I would like to thank rosemary especially
She is very professional and easy to talk to
She has that place running very efficiently for all costumers
Thanks to all the staff as well
Joshua Q. Avatar
Joshua Q.
We had to store few of our medicinal devices while our clinic was being built . We found Jims storage very secure, clean and organised.
The staff were very professional and helpful. I would strongly recommend Jim Storage to anyone looking for a secure storage solution.
Praz K. Avatar
Praz K.
My Saviour "Rosemary" would have to be the most caring, compassionate, understanding & helpful person i have come across in customer service. All staff there are accommodating to all your needs, are professional & friendly.
The well kept premises is honestly faultless, always very clean & was very quick to introduce change of hygiene due to the Covid-19 pandemic
Quality equipment, excellent security & service with big smiles
Forever grateful for minding my very loved treasures.
Thank You guys
Cheryl R. Avatar
Cheryl R.
Putting my house into storage was a massive step for me and I was very nervous. Rosemary, Ada and Stephen have been so supportive and their service faultless.

Rosemary and Ada were able to sort through my crazy description and provide me with the PERFECT size of unit and being able to use the trailer free of charge a number of times has helped me too.

Have been recommending them to everyone - including a local tradie who just got his toolbox broken into "get to Jims and buy one of their locks!"

Thanks guys...... you may have my stuff forever.....
Simone S. Avatar
Simone S.
great facility and communication - staff went out of their way to assist in finding the right space. Very good value
Peter W. Avatar
Peter W.
Love Jim’s Storage, the team are so lovely and helpful, great do deal with. The premises is clean and storage is modern and very secure, easy to use and great value for money. Would highly recommend 🙂
Amee E. Avatar
Amee E.
I used a storage unit at Jim's Self Storage as a warehouse for my small business for around two years. The staff at Jim's were always helpful and well informed, from when I chose my first unit, to when I got myself locked out! When I needed additional space at short notice, they were able to help me with the most economical and convenient solution. The storage units are kept clean, are easily accessible and I felt very confident about the security of my goods and myself when accessing the unit. I'm sure I will have the need of another storage unit at some time in the near future and I won't hesitate to return to Jim's.
Vicki B. Avatar
Vicki B.
Great facilities.
Exceptional customer service.
Highly recommend
Daniel G. Avatar
Daniel G.
I couldn't be happier with Jim's storage. The facility is extremely secure and clean, the team is incredibly helpful and friendly. I always feel so welcome whenever entering the office. The price is also friendly. I highly highly recommend
Ash Avatar
Ash
Clean facilities, clear instructions, and really friendly professional staff. I rented a unit here while we staged our home for sale and inspections before moving, and every interaction I had was great. They also had cleaning solution and paper towels readily available to wipe down trolleys throughout the pandemic, plus clear signage about masking up. My husband also used this facility over a decade ago, and the quality was of the same excellence. It's good to know that their service has been this way for so long. I felt very comfortable leaving my possessions here and I will enthusiastically recommend this facility to friends and family who are looking for local storage.
Jules I. Avatar
Jules I.
Great staff that are so helpful and friendly great service and storage facilities can't think of another better
Greg K. Avatar
Greg K.
jim's gate

Ready to get started?

Book your storage unit

Pricing info

Self storage
units in
Williamstown

Not sure what space you need or how much it will cost? Use our handy quote form to find something to suit your needs!