Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

When I started looking for a storage unit just before the first lockdown, I was told about jims storage and by far they exceeded everything I was told. They are most friendly kind passionate helpful and understanding team ive met. They put you and your needs first. The office staff are always helpful and friendly, they are understanding and paitent and they always went above and beyond. I had my storage unit for 3 years. And to be honest I'm sad that I can no longer pop into the office to see those friendly faces and massive smiles. Ps you can book a free trailer with them if you rent a unit. 😉
Hannah F. Avatar
Hannah F.
We had to store few of our medicinal devices while our clinic was being built . We found Jims storage very secure, clean and organised.
The staff were very professional and helpful. I would strongly recommend Jim Storage to anyone looking for a secure storage solution.
Praz K. Avatar
Praz K.
After my Son passed I had nowhere to store his belongings til I went online and found "Jim Self Storage" Williamstown. The staff is very friendly and helpful and I would have no hesitation in recommending the Storage to you (Public) as I'm sure others that use them would. Didn't have to worry about anything everything was quite Safe and in a clean environment you could go in at their hours anytime of the week and weekends. Satisfied Storer. Thank you
Elizabeth M. Avatar
Elizabeth M.
Friendly and helpful staff, great facility and a huge variety of unit sizes and packing materials.
Costas P. Avatar
Costas P.
Always Great service from the team. And free trailer use was very handy.
Would recommend.
Kevin B. Avatar
Kevin B.
Great service and location. Second time I've used this business and would definitely use again and recommend. Thank you
Kerrie N. Avatar
Kerrie N.
Rosemary and staff are professional, helpful and friendly from initial enquiries to end of my storage!
The facilities are clean, accessible and secure! Thankyou!
Heather K. Avatar
Heather K.
The staff at Jim's Self Storage are very helpful and understanding when it comes to moving house and self storage. I had to change my plans a couple of times and nothing was too much trouble for the team members and for that I am extremely grateful. I highly recommend Jim's Self Storage for all of your storage needs.
Christine H. Avatar
Christine H.
great facility and communication - staff went out of their way to assist in finding the right space. Very good value
Peter W. Avatar
Peter W.
Jim’s Storage offer friendly service and a high quality and easily accessible storage facility. We now have two units for all our stuff and feel pleased that Jim’s Storage is able to help us!
Phip M. Avatar
Phip M.
A truly wonderful and professional experience with storage:

- Excellent, knowledgeable, andempathic staff were constantly welcoming and accommodating.

- Service included the use of an on-site trailer for your convenience. I used this multiple times for a variety of reasons and staff were always helpful with this.

I only discontinued because I moved. Will absolutely use in future if/when needed.
Thank you!!
Fraser M. Avatar
Fraser M.
Jim’s Self Storage Williamstown - fabulous, helpful staff and a great facility. We vacated our storage shed after two years and if we ever required the use of a storage shed in the future we will return. Not the cheapest, but simply the best.
Charlie A. Avatar
Charlie A.
Fabulous, clean premises, with easy access and all amenities available. Staff extremely helpful and professional. Nothing is too much trouble for them to assist you with, and always smiling. Highly recommend would not store my stuff anywhere else.
Joan T. Avatar
Joan T.
Good service, varied range of moving and storage related options and supplies. The boxes I purchased were ideal for what I wanted. I'll be back - see photo. Thanks.
Paul W. Avatar
Paul W.
Rosemary went over & above what I would deem good customer service.
She assisted me through what was a very difficult process for me to navigate at the time & provided me with a perfect solution to my storage requirements. I can't thank you enough for your assistance. Regards Mike.
Mike J. Avatar
Mike J.
I’ve stored with Jim’s for about three years. I rarely need any help but the few times I have, I had very good service and a friendly voice on the phone. I went in there last week because I’d lost my key and they were great. The gentleman gave me two options and offered to get it all sorted for me. Very happy.

Melissa, Captains Retreat Boutique Accommodation
Melissa M. Avatar
Melissa M.
I have been using Jims Self Storage for over 1.5 years and have to say, the whole team go above and beyond. I am extremely happy with the facilities and the team. 100% would recommend to anyone looking for either short or long term storage.
Brenton C. Avatar
Brenton C.
We only needed storage for 3 days as there was a change in our moving date. Rose was empathetic and arranged a great price for us at very short notice. Excellent, tidy and secure unit. Rose went above and beyond for us! If we ever need storage again we will definitely go back there because of her. Keep up the great work 👍🏼
Rach T. Avatar
Rach T.
Rosemary and her staff were just amazing, friendly and very helpful to deal with. The facility's clean, well-lit and also has 24 hour access. I really couldn't recommend Jim's Self Storage in Williamstown highly enough.
Kerry S. Avatar
Kerry S.
Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.
Relative I. Avatar
Relative I.
jim's gate

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