Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

Putting my house into storage was a massive step for me and I was very nervous. Rosemary, Ada and Stephen have been so supportive and their service faultless.

Rosemary and Ada were able to sort through my crazy description and provide me with the PERFECT size of unit and being able to use the trailer free of charge a number of times has helped me too.

Have been recommending them to everyone - including a local tradie who just got his toolbox broken into "get to Jims and buy one of their locks!"

Thanks guys...... you may have my stuff forever.....
Simone S. Avatar
Simone S.
Clean facilities, clear instructions, and really friendly professional staff. I rented a unit here while we staged our home for sale and inspections before moving, and every interaction I had was great. They also had cleaning solution and paper towels readily available to wipe down trolleys throughout the pandemic, plus clear signage about masking up. My husband also used this facility over a decade ago, and the quality was of the same excellence. It's good to know that their service has been this way for so long. I felt very comfortable leaving my possessions here and I will enthusiastically recommend this facility to friends and family who are looking for local storage.
Jules I. Avatar
Jules I.
Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.
Relative I. Avatar
Relative I.
We only needed storage for 3 days as there was a change in our moving date. Rose was empathetic and arranged a great price for us at very short notice. Excellent, tidy and secure unit. Rose went above and beyond for us! If we ever need storage again we will definitely go back there because of her. Keep up the great work 👍🏼
Rach T. Avatar
Rach T.
Always Great service from the team. And free trailer use was very handy.
Would recommend.
Kevin B. Avatar
Kevin B.
Used this place for years, for different shed sizes, always super friendly staff and clean premises
Aigilas W. Avatar
Aigilas W.
I honestly cannot Jim's Self Storage. I booked my unit online, ran into an issue which was promptly solved. I ran into unforeseen issues in the day and was not able to make it to the storage unit by the required closure time.

They went above and beyond allowing me to come after the required closure time, provided cold water.

I highly recommend 🙂
Brody N. Avatar
Brody N.
What a super service we had from Jim’s Storage - excellent range of units and the assistance to sort what we needed was perfect. The facility is clean and well structured. The lift and available trolleys suited everything we wanted to store, and the loan trailers are brilliant. Totally recommend this place!
Wayne M. Avatar
Wayne M.
We had to store few of our medicinal devices while our clinic was being built . We found Jims storage very secure, clean and organised.
The staff were very professional and helpful. I would strongly recommend Jim Storage to anyone looking for a secure storage solution.
Praz K. Avatar
Praz K.
Jim’s self storage Williams town is a professional friendly and helpful place to store your belongings,
They went above and beyond for me, helping me co-ordinate removalists while I was working fifo with no reception.
I would like to thank rosemary especially
She is very professional and easy to talk to
She has that place running very efficiently for all costumers
Thanks to all the staff as well
Joshua Q. Avatar
Joshua Q.
Stephen and Rosemary are some of the loveliest and most helpful people you’ll come across. Couldn’t be happier with how they’ve looked after me, even trying to work out ways I could save money by consolidating my two units into one unit that would cost less money. They are absolute legends.
Alex B. Avatar
Alex B.
Great facilities.
Exceptional customer service.
Highly recommend
Daniel G. Avatar
Daniel G.
Jim’s Self Storage Williamstown - fabulous, helpful staff and a great facility. We vacated our storage shed after two years and if we ever required the use of a storage shed in the future we will return. Not the cheapest, but simply the best.
Charlie A. Avatar
Charlie A.
I used a storage unit at Jim's Self Storage as a warehouse for my small business for around two years. The staff at Jim's were always helpful and well informed, from when I chose my first unit, to when I got myself locked out! When I needed additional space at short notice, they were able to help me with the most economical and convenient solution. The storage units are kept clean, are easily accessible and I felt very confident about the security of my goods and myself when accessing the unit. I'm sure I will have the need of another storage unit at some time in the near future and I won't hesitate to return to Jim's.
Vicki B. Avatar
Vicki B.
Great staff that are so helpful and friendly great service and storage facilities can't think of another better
Greg K. Avatar
Greg K.
I would highly recommend Jim's Storage in Williamstown. In all the years we had a storage facilty up until very recently, we had no issues at all. The facility is managed very well...it's always clean, staff are very helpful, professional, courteous and really nice people to deal with.
Daphne D. Avatar
Daphne D.
Professional. Great service. Clean storage spaces. Highly recommend.
Slaven D. Avatar
Slaven D.
Jess was awesome, service was great & I would not hesitate to use them in the future for my storage needs, top job.
Holly S. Avatar
Holly S.
After my Son passed I had nowhere to store his belongings til I went online and found "Jim Self Storage" Williamstown. The staff is very friendly and helpful and I would have no hesitation in recommending the Storage to you (Public) as I'm sure others that use them would. Didn't have to worry about anything everything was quite Safe and in a clean environment you could go in at their hours anytime of the week and weekends. Satisfied Storer. Thank you
Elizabeth M. Avatar
Elizabeth M.
Jim's self storage has always been great to deal with, friendly staff with great storage and have always had a hire trailer available would and always recommend their services
JC B. Avatar
JC B.
jim's gate

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