Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

Great service and location. Second time I've used this business and would definitely use again and recommend. Thank you
Kerrie N. Avatar
Kerrie N.
Rosemary and her staff were just amazing, friendly and very helpful to deal with. The facility's clean, well-lit and also has 24 hour access. I really couldn't recommend Jim's Self Storage in Williamstown highly enough.
Kerry S. Avatar
Kerry S.
I couldn't be happier with Jim's storage. The facility is extremely secure and clean, the team is incredibly helpful and friendly. I always feel so welcome whenever entering the office. The price is also friendly. I highly highly recommend
Ash Avatar
Ash
I’ve stored with Jim’s for about three years. I rarely need any help but the few times I have, I had very good service and a friendly voice on the phone. I went in there last week because I’d lost my key and they were great. The gentleman gave me two options and offered to get it all sorted for me. Very happy.

Melissa, Captains Retreat Boutique Accommodation
Melissa M. Avatar
Melissa M.
Always Great service from the team. And free trailer use was very handy.
Would recommend.
Kevin B. Avatar
Kevin B.
Professional. Great service. Clean storage spaces. Highly recommend.
Slaven D. Avatar
Slaven D.
If you looking for a place to store this is the place! Look no further... Great service!
Celio S. Avatar
Celio S.
Putting my house into storage was a massive step for me and I was very nervous. Rosemary, Ada and Stephen have been so supportive and their service faultless.

Rosemary and Ada were able to sort through my crazy description and provide me with the PERFECT size of unit and being able to use the trailer free of charge a number of times has helped me too.

Have been recommending them to everyone - including a local tradie who just got his toolbox broken into "get to Jims and buy one of their locks!"

Thanks guys...... you may have my stuff forever.....
Simone S. Avatar
Simone S.
Jim’s Self Storage Williamstown - fabulous, helpful staff and a great facility. We vacated our storage shed after two years and if we ever required the use of a storage shed in the future we will return. Not the cheapest, but simply the best.
Charlie A. Avatar
Charlie A.
Clean facilities, clear instructions, and really friendly professional staff. I rented a unit here while we staged our home for sale and inspections before moving, and every interaction I had was great. They also had cleaning solution and paper towels readily available to wipe down trolleys throughout the pandemic, plus clear signage about masking up. My husband also used this facility over a decade ago, and the quality was of the same excellence. It's good to know that their service has been this way for so long. I felt very comfortable leaving my possessions here and I will enthusiastically recommend this facility to friends and family who are looking for local storage.
Jules I. Avatar
Jules I.
Convenient, easy to use, code access and fairly priced. The team is helpful and very responsive. Thank you.
Eneko J. Avatar
Eneko J.
Excellent customer service by friendly can do staff. Could not be happier with the service at Jim’s Storage in Williamstown, they were able to accommodate my Caravan last minute which allowed me to sell it locally.
Ross W. Avatar
Ross W.
Rosemary and staff are professional, helpful and friendly from initial enquiries to end of my storage!
The facilities are clean, accessible and secure! Thankyou!
Heather K. Avatar
Heather K.
great facility and communication - staff went out of their way to assist in finding the right space. Very good value
Peter W. Avatar
Peter W.
Jim's self storage has always been great to deal with, friendly staff with great storage and have always had a hire trailer available would and always recommend their services
JC B. Avatar
JC B.
Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.
Relative I. Avatar
Relative I.
Staff were very helpful & all should put in for pay rise & extra holiday time because they deserve it! If ever I need storage I won't go past Jim's self storage places? (Williamstown especially) Hard to get such courtesy & helpful assistance these days, Thank you Williamstown Jim's Storage Staff Respectfully
Marty1904
Smarty M. Avatar
Smarty M.
I needed the services of a storage facility and after checking around found Jim's Storage on Kororoit Creek Road, Williamstown North. Staff were extremely helpful, cost quite reasonable, free use of their trailer a bonus, and the facility excellent. Oh, did I say the staff were helpful? Yes, great.
Tony K. Avatar
Tony K.
Jess was awesome, service was great & I would not hesitate to use them in the future for my storage needs, top job.
Holly S. Avatar
Holly S.
I used a storage unit at Jim's Self Storage as a warehouse for my small business for around two years. The staff at Jim's were always helpful and well informed, from when I chose my first unit, to when I got myself locked out! When I needed additional space at short notice, they were able to help me with the most economical and convenient solution. The storage units are kept clean, are easily accessible and I felt very confident about the security of my goods and myself when accessing the unit. I'm sure I will have the need of another storage unit at some time in the near future and I won't hesitate to return to Jim's.
Vicki B. Avatar
Vicki B.
jim's gate

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