Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

Rosemary went over & above what I would deem good customer service.
She assisted me through what was a very difficult process for me to navigate at the time & provided me with a perfect solution to my storage requirements. I can't thank you enough for your assistance. Regards Mike.

Mike J. Avatar
Mike J.

My Saviour "Rosemary" would have to be the most caring, compassionate, understanding & helpful person i have come across in customer service. All staff there are accommodating to all your needs, are professional & friendly.
The well kept premises is honestly faultless, always very clean & was very quick to introduce change of hygiene due to the Covid-19 pandemic
Quality equipment, excellent security & service with big smiles
Forever grateful for minding my very loved treasures.
Thank You guys

Cheryl R. Avatar
Cheryl R.

We only needed storage for 3 days as there was a change in our moving date. Rose was empathetic and arranged a great price for us at very short notice. Excellent, tidy and secure unit. Rose went above and beyond for us! If we ever need storage again we will definitely go back there because of her. Keep up the great work 👍🏼

Rach T. Avatar
Rach T.

Putting my house into storage was a massive step for me and I was very nervous. Rosemary, Ada and Stephen have been so supportive and their service faultless.

Rosemary and Ada were able to sort through my crazy description and provide me with the PERFECT size of unit and being able to use the trailer free of charge a number of times has helped me too.

Have been recommending them to everyone - including a local tradie who just got his toolbox broken into "get to Jims and buy one of their locks!"

Thanks guys...... you may have my stuff forever.....

Simone S. Avatar
Simone S.

I stored with Jim’s Storage Williamstown for just over three years and highly recommend them. Modern and clean facilities with the best customer service I have ever experienced from Rosemary and Stephen. Storing at Jim’s Self Storage was an absolute pleasure and I will definitely use them again for any storage needs.

Marcus S. Avatar
Marcus S.

Professional. Great service. Clean storage spaces. Highly recommend.

Slaven D. Avatar
Slaven D.

Convenient, easy to use, code access and fairly priced. The team is helpful and very responsive. Thank you.

Eneko J. Avatar
Eneko J.

Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.

Relative I. Avatar
Relative I.

Friendly and helpful staff, great facility and a huge variety of unit sizes and packing materials.

Costas P. Avatar
Costas P.

Stephen and Rosemary are some of the loveliest and most helpful people you’ll come across. Couldn’t be happier with how they’ve looked after me, even trying to work out ways I could save money by consolidating my two units into one unit that would cost less money. They are absolute legends.

Alex B. Avatar
Alex B.

Rosemary and her staff were just amazing, friendly and very helpful to deal with. The facility's clean, well-lit and also has 24 hour access. I really couldn't recommend Jim's Self Storage in Williamstown highly enough.

Kerry S. Avatar
Kerry S.

I have been using Jims Self Storage for over 1.5 years and have to say, the whole team go above and beyond. I am extremely happy with the facilities and the team. 100% would recommend to anyone looking for either short or long term storage.

Brenton C. Avatar
Brenton C.

Great service

Antoinette G. Avatar
Antoinette G.

I needed the services of a storage facility and after checking around found Jim's Storage on Kororoit Creek Road, Williamstown North. Staff were extremely helpful, cost quite reasonable, free use of their trailer a bonus, and the facility excellent. Oh, did I say the staff were helpful? Yes, great.

Tony K. Avatar
Tony K.

Great service and location. Second time I've used this business and would definitely use again and recommend. Thank you

Kerrie N. Avatar
Kerrie N.

Rosemary and staff are professional, helpful and friendly from initial enquiries to end of my storage!
The facilities are clean, accessible and secure! Thankyou!

Heather K. Avatar
Heather K.

If you looking for a place to store this is the place! Look no further... Great service!

Celio S. Avatar
Celio S.
jim's gate

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