Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

We only needed storage for 3 days as there was a change in our moving date. Rose was empathetic and arranged a great price for us at very short notice. Excellent, tidy and secure unit. Rose went above and beyond for us! If we ever need storage again we will definitely go back there because of her. Keep up the great work 👍🏼

Rach T. Avatar
Rach T.

Rosemary and staff are professional, helpful and friendly from initial enquiries to end of my storage!
The facilities are clean, accessible and secure! Thankyou!

Heather K. Avatar
Heather K.

Great service and location. Second time I've used this business and would definitely use again and recommend. Thank you

Kerrie N. Avatar
Kerrie N.

Friendly and helpful staff, great facility and a huge variety of unit sizes and packing materials.

Costas P. Avatar
Costas P.

Stephen and Rosemary are some of the loveliest and most helpful people you’ll come across. Couldn’t be happier with how they’ve looked after me, even trying to work out ways I could save money by consolidating my two units into one unit that would cost less money. They are absolute legends.

Alex B. Avatar
Alex B.

Jim’s Self Storage Williamstown - fabulous, helpful staff and a great facility. We vacated our storage shed after two years and if we ever required the use of a storage shed in the future we will return. Not the cheapest, but simply the best.

Charlie A. Avatar
Charlie A.

If you looking for a place to store this is the place! Look no further... Great service!

Celio S. Avatar
Celio S.

Putting my house into storage was a massive step for me and I was very nervous. Rosemary, Ada and Stephen have been so supportive and their service faultless.

Rosemary and Ada were able to sort through my crazy description and provide me with the PERFECT size of unit and being able to use the trailer free of charge a number of times has helped me too.

Have been recommending them to everyone - including a local tradie who just got his toolbox broken into "get to Jims and buy one of their locks!"

Thanks guys...... you may have my stuff forever.....

Simone S. Avatar
Simone S.

What a super service we had from Jim’s Storage - excellent range of units and the assistance to sort what we needed was perfect. The facility is clean and well structured. The lift and available trolleys suited everything we wanted to store, and the loan trailers are brilliant. Totally recommend this place!

Wayne M. Avatar
Wayne M.

Staff were very helpful & all should put in for pay rise & extra holiday time because they deserve it! If ever I need storage I won't go past Jim's self storage places? (Williamstown especially) Hard to get such courtesy & helpful assistance these days, Thank you Williamstown Jim's Storage Staff Respectfully

Smarty M. Avatar
Smarty M.

Professional. Great service. Clean storage spaces. Highly recommend.

Slaven D. Avatar
Slaven D.

I would highly recommend Jim's Storage in Williamstown. In all the years we had a storage facilty up until very recently, we had no issues at all. The facility is managed very's always clean, staff are very helpful, professional, courteous and really nice people to deal with.

Daphne D. Avatar
Daphne D.

The staff at Jim's Self Storage are very helpful and understanding when it comes to moving house and self storage. I had to change my plans a couple of times and nothing was too much trouble for the team members and for that I am extremely grateful. I highly recommend Jim's Self Storage for all of your storage needs.

Christine H. Avatar
Christine H.

Rosemary and her staff were just amazing, friendly and very helpful to deal with. The facility's clean, well-lit and also has 24 hour access. I really couldn't recommend Jim's Self Storage in Williamstown highly enough.

Kerry S. Avatar
Kerry S.

Great service

Antoinette G. Avatar
Antoinette G.

Clean facilities, clear instructions, and really friendly professional staff. I rented a unit here while we staged our home for sale and inspections before moving, and every interaction I had was great. They also had cleaning solution and paper towels readily available to wipe down trolleys throughout the pandemic, plus clear signage about masking up. My husband also used this facility over a decade ago, and the quality was of the same excellence. It's good to know that their service has been this way for so long. I felt very comfortable leaving my possessions here and I will enthusiastically recommend this facility to friends and family who are looking for local storage.

Jules I. Avatar
Jules I.

Convenient, easy to use, code access and fairly priced. The team is helpful and very responsive. Thank you.

Eneko J. Avatar
Eneko J.

Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.

Relative I. Avatar
Relative I.

A truly wonderful and professional experience with storage:

- Excellent, knowledgeable, andempathic staff were constantly welcoming and accommodating.

- Service included the use of an on-site trailer for your convenience. I used this multiple times for a variety of reasons and staff were always helpful with this.

I only discontinued because I moved. Will absolutely use in future if/when needed.
Thank you!!

Fraser M. Avatar
Fraser M.

I used a storage unit at Jim's Self Storage as a warehouse for my small business for around two years. The staff at Jim's were always helpful and well informed, from when I chose my first unit, to when I got myself locked out! When I needed additional space at short notice, they were able to help me with the most economical and convenient solution. The storage units are kept clean, are easily accessible and I felt very confident about the security of my goods and myself when accessing the unit. I'm sure I will have the need of another storage unit at some time in the near future and I won't hesitate to return to Jim's.

Vicki B. Avatar
Vicki B.
jim's gate

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