Rosemary and staff are professional, helpful and friendly from initial enquiries to end of my storage!
The facilities are clean, accessible and secure! Thankyou!

Great staff that are so helpful and friendly great service and storage facilities can't think of another better

The staff at Jim's Self Storage are very helpful and understanding when it comes to moving house and self storage. I had to change my plans a couple of times and nothing was too much trouble for the team members and for that I am extremely grateful. I highly recommend Jim's Self Storage for all of your storage needs.

Love Jim’s Storage, the team are so lovely and helpful, great do deal with. The premises is clean and storage is modern and very secure, easy to use and great value for money. Would highly recommend 🙂

Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.

My Saviour "Rosemary" would have to be the most caring, compassionate, understanding & helpful person i have come across in customer service. All staff there are accommodating to all your needs, are professional & friendly.
The well kept premises is honestly faultless, always very clean & was very quick to introduce change of hygiene due to the Covid-19 pandemic
Quality equipment, excellent security & service with big smiles
Forever grateful for minding my very loved treasures.
Thank You guys

I honestly cannot Jim's Self Storage. I booked my unit online, ran into an issue which was promptly solved. I ran into unforeseen issues in the day and was not able to make it to the storage unit by the required closure time.

They went above and beyond allowing me to come after the required closure time, provided cold water.

I highly recommend 🙂

I needed the services of a storage facility and after checking around found Jim's Storage on Kororoit Creek Road, Williamstown North. Staff were extremely helpful, cost quite reasonable, free use of their trailer a bonus, and the facility excellent. Oh, did I say the staff were helpful? Yes, great.

Clean facilities, clear instructions, and really friendly professional staff. I rented a unit here while we staged our home for sale and inspections before moving, and every interaction I had was great. They also had cleaning solution and paper towels readily available to wipe down trolleys throughout the pandemic, plus clear signage about masking up. My husband also used this facility over a decade ago, and the quality was of the same excellence. It's good to know that their service has been this way for so long. I felt very comfortable leaving my possessions here and I will enthusiastically recommend this facility to friends and family who are looking for local storage.

Jim's self storage has always been great to deal with, friendly staff with great storage and have always had a hire trailer available would and always recommend their services

I would highly recommend Jim's Storage in Williamstown. In all the years we had a storage facilty up until very recently, we had no issues at all. The facility is managed very well...it's always clean, staff are very helpful, professional, courteous and really nice people to deal with.

When I started looking for a storage unit just before the first lockdown, I was told about jims storage and by far they exceeded everything I was told. They are most friendly kind passionate helpful and understanding team ive met. They put you and your needs first. The office staff are always helpful and friendly, they are understanding and paitent and they always went above and beyond. I had my storage unit for 3 years. And to be honest I'm sad that I can no longer pop into the office to see those friendly faces and massive smiles. Ps you can book a free trailer with them if you rent a unit. 😉

Rosemary and her staff were just amazing, friendly and very helpful to deal with. The facility's clean, well-lit and also has 24 hour access. I really couldn't recommend Jim's Self Storage in Williamstown highly enough.

Staff were very helpful & all should put in for pay rise & extra holiday time because they deserve it! If ever I need storage I won't go past Jim's self storage places? (Williamstown especially) Hard to get such courtesy & helpful assistance these days, Thank you Williamstown Jim's Storage Staff Respectfully
Marty1904

I couldn't be happier with Jim's storage. The facility is extremely secure and clean, the team is incredibly helpful and friendly. I always feel so welcome whenever entering the office. The price is also friendly. I highly highly recommend

I have been using Jims Self Storage for over 1.5 years and have to say, the whole team go above and beyond. I am extremely happy with the facilities and the team. 100% would recommend to anyone looking for either short or long term storage.

Rosemary went over & above what I would deem good customer service.
She assisted me through what was a very difficult process for me to navigate at the time & provided me with a perfect solution to my storage requirements. I can't thank you enough for your assistance. Regards Mike.

Excellent customer service by friendly can do staff. Could not be happier with the service at Jim’s Storage in Williamstown, they were able to accommodate my Caravan last minute which allowed me to sell it locally.

All of the staff are friendly and did everything to make my experience with Jim’s Storage easy and stress free. The facility is spotless and I would thoroughly recommend this business for all of your storage needs.

What a super service we had from Jim’s Storage - excellent range of units and the assistance to sort what we needed was perfect. The facility is clean and well structured. The lift and available trolleys suited everything we wanted to store, and the loan trailers are brilliant. Totally recommend this place!