Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

Fantastic storage facility. All of the staff are so helpful and friendly and know they’re stuff. I thought I needed a bigger unit to store my things, but Jess assured me I needed the smaller one. I’m so glad I took her advice as the smaller unit was not only ample, it has saved me $$$ every month.
Relative I. Avatar
Relative I.
We only needed storage for 3 days as there was a change in our moving date. Rose was empathetic and arranged a great price for us at very short notice. Excellent, tidy and secure unit. Rose went above and beyond for us! If we ever need storage again we will definitely go back there because of her. Keep up the great work 👍🏼
Rach T. Avatar
Rach T.
When I started looking for a storage unit just before the first lockdown, I was told about jims storage and by far they exceeded everything I was told. They are most friendly kind passionate helpful and understanding team ive met. They put you and your needs first. The office staff are always helpful and friendly, they are understanding and paitent and they always went above and beyond. I had my storage unit for 3 years. And to be honest I'm sad that I can no longer pop into the office to see those friendly faces and massive smiles. Ps you can book a free trailer with them if you rent a unit. 😉
Hannah F. Avatar
Hannah F.
Great staff that are so helpful and friendly great service and storage facilities can't think of another better
Greg K. Avatar
Greg K.
After my Son passed I had nowhere to store his belongings til I went online and found "Jim Self Storage" Williamstown. The staff is very friendly and helpful and I would have no hesitation in recommending the Storage to you (Public) as I'm sure others that use them would. Didn't have to worry about anything everything was quite Safe and in a clean environment you could go in at their hours anytime of the week and weekends. Satisfied Storer. Thank you
Elizabeth M. Avatar
Elizabeth M.
great facility and communication - staff went out of their way to assist in finding the right space. Very good value
Peter W. Avatar
Peter W.
What a super service we had from Jim’s Storage - excellent range of units and the assistance to sort what we needed was perfect. The facility is clean and well structured. The lift and available trolleys suited everything we wanted to store, and the loan trailers are brilliant. Totally recommend this place!
Wayne M. Avatar
Wayne M.
Convenient, easy to use, code access and fairly priced. The team is helpful and very responsive. Thank you.
Eneko J. Avatar
Eneko J.
Jim’s Self Storage Williamstown - fabulous, helpful staff and a great facility. We vacated our storage shed after two years and if we ever required the use of a storage shed in the future we will return. Not the cheapest, but simply the best.
Charlie A. Avatar
Charlie A.
I honestly cannot Jim's Self Storage. I booked my unit online, ran into an issue which was promptly solved. I ran into unforeseen issues in the day and was not able to make it to the storage unit by the required closure time.

They went above and beyond allowing me to come after the required closure time, provided cold water.

I highly recommend 🙂
Brody N. Avatar
Brody N.
My Saviour "Rosemary" would have to be the most caring, compassionate, understanding & helpful person i have come across in customer service. All staff there are accommodating to all your needs, are professional & friendly.
The well kept premises is honestly faultless, always very clean & was very quick to introduce change of hygiene due to the Covid-19 pandemic
Quality equipment, excellent security & service with big smiles
Forever grateful for minding my very loved treasures.
Thank You guys
Cheryl R. Avatar
Cheryl R.
I would highly recommend Jim's Storage in Williamstown. In all the years we had a storage facilty up until very recently, we had no issues at all. The facility is managed very well...it's always clean, staff are very helpful, professional, courteous and really nice people to deal with.
Daphne D. Avatar
Daphne D.
Jim's self storage has always been great to deal with, friendly staff with great storage and have always had a hire trailer available would and always recommend their services
JC B. Avatar
JC B.
I needed the services of a storage facility and after checking around found Jim's Storage on Kororoit Creek Road, Williamstown North. Staff were extremely helpful, cost quite reasonable, free use of their trailer a bonus, and the facility excellent. Oh, did I say the staff were helpful? Yes, great.
Tony K. Avatar
Tony K.
Used this place for years, for different shed sizes, always super friendly staff and clean premises
Aigilas W. Avatar
Aigilas W.
I have been using Jims Self Storage for over 1.5 years and have to say, the whole team go above and beyond. I am extremely happy with the facilities and the team. 100% would recommend to anyone looking for either short or long term storage.
Brenton C. Avatar
Brenton C.
If you looking for a place to store this is the place! Look no further... Great service!
Celio S. Avatar
Celio S.
Staff were very helpful & all should put in for pay rise & extra holiday time because they deserve it! If ever I need storage I won't go past Jim's self storage places? (Williamstown especially) Hard to get such courtesy & helpful assistance these days, Thank you Williamstown Jim's Storage Staff Respectfully
Marty1904
Smarty M. Avatar
Smarty M.
We had to store few of our medicinal devices while our clinic was being built . We found Jims storage very secure, clean and organised.
The staff were very professional and helpful. I would strongly recommend Jim Storage to anyone looking for a secure storage solution.
Praz K. Avatar
Praz K.
Good service, varied range of moving and storage related options and supplies. The boxes I purchased were ideal for what I wanted. I'll be back - see photo. Thanks.
Paul W. Avatar
Paul W.
jim's gate

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