Google Reviews

Customer Testimonials

Below you’ll find a feed of reviews from our Google Business listing. If you like what you see, why not explore our self storage services to find a Williamstown self storage unit that’s right for you?

What a super service we had from Jim’s Storage - excellent range of units and the assistance to sort what we needed was perfect. The facility is clean and well structured. The lift and available trolleys suited everything we wanted to store, and the loan trailers are brilliant. Totally recommend this place!
Wayne M. Avatar
Wayne M.
We had to store few of our medicinal devices while our clinic was being built . We found Jims storage very secure, clean and organised.
The staff were very professional and helpful. I would strongly recommend Jim Storage to anyone looking for a secure storage solution.
Praz K. Avatar
Praz K.
Clean facilities, clear instructions, and really friendly professional staff. I rented a unit here while we staged our home for sale and inspections before moving, and every interaction I had was great. They also had cleaning solution and paper towels readily available to wipe down trolleys throughout the pandemic, plus clear signage about masking up. My husband also used this facility over a decade ago, and the quality was of the same excellence. It's good to know that their service has been this way for so long. I felt very comfortable leaving my possessions here and I will enthusiastically recommend this facility to friends and family who are looking for local storage.
Jules I. Avatar
Jules I.
Great staff that are so helpful and friendly great service and storage facilities can't think of another better
Greg K. Avatar
Greg K.
Professional. Great service. Clean storage spaces. Highly recommend.
Slaven D. Avatar
Slaven D.
When I started looking for a storage unit just before the first lockdown, I was told about jims storage and by far they exceeded everything I was told. They are most friendly kind passionate helpful and understanding team ive met. They put you and your needs first. The office staff are always helpful and friendly, they are understanding and paitent and they always went above and beyond. I had my storage unit for 3 years. And to be honest I'm sad that I can no longer pop into the office to see those friendly faces and massive smiles. Ps you can book a free trailer with them if you rent a unit. 😉
Hannah F. Avatar
Hannah F.
Rosemary went over & above what I would deem good customer service.
She assisted me through what was a very difficult process for me to navigate at the time & provided me with a perfect solution to my storage requirements. I can't thank you enough for your assistance. Regards Mike.
Mike J. Avatar
Mike J.
My Saviour "Rosemary" would have to be the most caring, compassionate, understanding & helpful person i have come across in customer service. All staff there are accommodating to all your needs, are professional & friendly.
The well kept premises is honestly faultless, always very clean & was very quick to introduce change of hygiene due to the Covid-19 pandemic
Quality equipment, excellent security & service with big smiles
Forever grateful for minding my very loved treasures.
Thank You guys
Cheryl R. Avatar
Cheryl R.
great facility and communication - staff went out of their way to assist in finding the right space. Very good value
Peter W. Avatar
Peter W.
Jim’s self storage Williams town is a professional friendly and helpful place to store your belongings,
They went above and beyond for me, helping me co-ordinate removalists while I was working fifo with no reception.
I would like to thank rosemary especially
She is very professional and easy to talk to
She has that place running very efficiently for all costumers
Thanks to all the staff as well
Joshua Q. Avatar
Joshua Q.
If you looking for a place to store this is the place! Look no further... Great service!
Celio S. Avatar
Celio S.
Friendly and helpful staff, great facility and a huge variety of unit sizes and packing materials.
Costas P. Avatar
Costas P.
I couldn't be happier with Jim's storage. The facility is extremely secure and clean, the team is incredibly helpful and friendly. To the point that it feels like my second home...always so welcoming. The price is also friendly. I highly highly recommend
Ash Avatar
Ash
Great facilities.
Exceptional customer service.
Highly recommend
Daniel G. Avatar
Daniel G.
Good service, varied range of moving and storage related options and supplies. The boxes I purchased were ideal for what I wanted. I'll be back - see photo. Thanks.
Paul W. Avatar
Paul W.
Jim's self storage has always been great to deal with, friendly staff with great storage and have always had a hire trailer available would and always recommend their services
JC B. Avatar
JC B.
I honestly cannot Jim's Self Storage. I booked my unit online, ran into an issue which was promptly solved. I ran into unforeseen issues in the day and was not able to make it to the storage unit by the required closure time.

They went above and beyond allowing me to come after the required closure time, provided cold water.

I highly recommend 🙂
Brody N. Avatar
Brody N.
The staff at Jim's Self Storage are very helpful and understanding when it comes to moving house and self storage. I had to change my plans a couple of times and nothing was too much trouble for the team members and for that I am extremely grateful. I highly recommend Jim's Self Storage for all of your storage needs.
Christine H. Avatar
Christine H.
Rosemary and staff are professional, helpful and friendly from initial enquiries to end of my storage!
The facilities are clean, accessible and secure! Thankyou!
Heather K. Avatar
Heather K.
Putting my house into storage was a massive step for me and I was very nervous. Rosemary, Ada and Stephen have been so supportive and their service faultless.

Rosemary and Ada were able to sort through my crazy description and provide me with the PERFECT size of unit and being able to use the trailer free of charge a number of times has helped me too.

Have been recommending them to everyone - including a local tradie who just got his toolbox broken into "get to Jims and buy one of their locks!"

Thanks guys...... you may have my stuff forever.....
Simone S. Avatar
Simone S.
jim's gate

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